Effective Date: June 10, 2025
At Illinois Basement Water Removal Pros, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you contact us or use our website.
Information We Collect
When you call, send us a message, or request basement water removal service, we collect the information you choose to share, such as your name, phone number, email address, service address, and details about your basement water problem.
Our website may also collect basic technical information, including your IP address, browser type, device information, pages visited, and the time and date of your visit.
How We Use Information
We use your information to respond to your questions, discuss your water removal needs, arrange service, and communicate with you about your request.
We also use website information to operate, maintain, protect, and improve our site and to understand how visitors use it.
Cookies and Tracking
Our website may use cookies or similar technologies to remember preferences, support website features, and understand site traffic.
You can use your browser settings to block or remove cookies. Some website features may not work as intended if you disable them.
Analytics and Third-Party Tools
We may use analytics or other website tools provided by third parties to measure site use, improve performance, and understand visitor interactions.
These providers may collect information through cookies, pixels, or similar technologies under their own privacy policies. We do not control the privacy practices of third-party services.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers who help us operate our website, communicate with you, or manage business operations, and they may use it only to perform those services.
We may also disclose information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business.
Data Retention
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, resolve disputes, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or make it no longer identifiable.
Data Security
We use reasonable administrative and technical measures to help protect your information from loss, misuse, and unauthorized access.
No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to or limit certain uses.
To make a privacy request, contact us using the phone number below. We may need to verify your identity before responding, and applicable law may affect how we handle your request.
Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
If you believe a child has provided us with personal information, contact us so we can review the matter and take appropriate steps.
Changes to This Policy
We may update this policy as our practices or legal requirements change. When we do, we will post the revised policy on this page and update its effective date.
Please review this page from time to time so you know how we handle your information.
Privacy Contact
Phone: +18668968166
Address: Illinois